Disability Support for your loved ones

Forget generic care plans. RealCare Assist crafts personalized support. We take the time to understand your individual needs and goals, then assemble a dedicated team of friendly, compatible support workers. It's your life, your way – every step empowered, every dream within reach. Welcome to RealCare Assist, where personalized well-being meets home.

What we offer

  • Support in-home and the community

  • Assist with Personal Care and activities

  • Assist - Travel and Transport

  • Developmental-Life Skills

  • Participate in the Community

  • Group/Centre Activities

I’m looking for support

RealCare Assist empowers you to live life on your terms, however independence looks for you. In-home support tackles daily tasks and personal care, freeing you to pursue your passions.

Whether you seek expanded horizons through life skills development or vibrant community connections, our experienced team walks alongside you. Travel assistance, medical support, and dedicated group activities all blend seamlessly, creating a personalized tapestry of empowerment. With RealCare Assist, confidence and security are woven into every step of your journey.

My Family Needs Support

Watching a loved one face challenges can feel overwhelming. RealCare Assist is here to offer a beacon of support, for them and for you.

Imagine the peace of mind knowing they can receive personalised care in the comfort of their own home, with compassionate support workers handling daily tasks and personal needs.

RealCare Assist can empower your loved one to blossom and rediscover their passions. Our team can help them develop new skills, like cooking or budgeting, or reconnect with the community through engaging group activities.

We understand that every family's needs are unique. That's why we offer flexible support options, including assistance with travel and transport, medical needs, and even navigating the complexities of the NDIS.

With RealCare Assist, you can rest assured that your loved one is receiving the compassionate care and support they deserve, all while you gain invaluable peace of mind knowing they're in capable hands.

I’m a support coordinator

Streamlining your workload while securing exceptional care for your clients. RealCare Assist becomes your trusted partner, not just another provider. Our dedicated team handle the communication and coordination, freeing you to focus on client advocacy.

We understand flexibility matters – our scheduling options adapt to diverse needs, from daily routines to complex support plans.

With RealCare Assist, surpassing client expectations becomes the norm. Our proven track record speaks for itself – consistent quality, positive outcomes, and satisfied clients.

✺ Frequently asked questions ✺

  • RealCare Assist understands that our clients have often had a negative experience in the Disability Support services industry. We are prompt at returning phone calls and communications, and we listen.

  • RealCare Assist fill shifts at short notice, and can provide additional assistance if required. We build teams around caring for our participants, so you will never be left in the dark. Contact us to discuss your requirements.

  • RealCare Assist promise to share our knowledge and expertise with all parties to ensure our quality of services. Whether it be a client, family members or any organisations involved with the client, we are here to help!

  • RealCare Assist understands that every client is an individual, with their own individual needs and choices. Please read our stories to learn more.

  • RealCare Assist provide services in an ethical and professional manner. Our industry experience and testimonials are reflective of our passion for care.

What People Are Saying

I have found Leanne and Tracy to be professional at all times. Unlike the first 2 agencies I contacted Leanne and Tracy are prompt in returning my phone calls. On being engaged I threw them and their staff a curve ball as my son wanted to go to Melbourne for a holiday to celebrate turning 30.  This holiday has now happened and was a success because of the work put in.

My son is now well supported by good workers who are in turn well supported by Leanne and Tracy. My son is beginning to thrive in ways I knew were possible but wouldn't happen had we still been self managed. I have found Leann and Tracey to be more professional and better at communicating and listening than many of those I have spoken with inside the NDIS itself.

— Beth Dumont
Carer and NDIS Nominee

I first met the Directors of Realcare Assist prior to my registration being approved, and commenced working with their team with participants that were either self or plan managed. Over the months, I have witnessed firsthand Tracy and Leanne’s dedication to the disability sector. 

That dedication is, without doubt, one of the driving forces behind Realcare Assist which aims to provide individualised and quality services, in the home and within the community. 

I have contacted both Leanne and Tracy on several occasions, with areas outside my scope, and they have been more than happy to share their knowledge and expertise, with referral recommendations. 

NDIS participants require experienced and integrous service providers. Realcare Assist are experienced and integrous support workers. 

— Sharon MacKinney
SMM Support Coordination 

My caring responsibilities and the trauma that arose as a result of dealing with my son and managing his supports lead to a breakdown last year. My breakdown went so deep I am only just now  - 12 months later - able to regain my energy and my life. Families like mine need quality operators like RealCare Assist and not cowboys in it for what they can get.

— Beth Dumont
Carer and NDIS Nominee